Contact Us
At NewFreeCreditCuci, we are committed to maintaining the highest standards of transparency and user safety in the online gaming industry. Whether you are a player seeking verification or a potential partner looking for collaboration, our team of industry experts is ready to assist you.
Table of Contents
Meet Our Team
Meet Our TeamOur platform is built on over a decade of collective experience in the casino affiliate sector. We don’t just list links; we verify them.
Micheal
Director & Partnership Lead
The strategic mind behind our brand migrations and partnership networks. Contact Micheal for high-level business collaborations.
Daniel
Senior Research Analyst
Specializes in cross-platform verification and bonus structure analysis. Daniel ensures every "Free Credit" we list is legitimate.
Darren
Technical & Data Analyst
Our "Pasti Cuci" security gatekeeper. Darren monitors platform performance and ensures user data protection.
📧 Official Communication Channels
| Department | Purpose | Contact Method |
|---|---|---|
General Support |
Content feedback & basic inquiries | |
Partnership & Media |
Brand listings & advertising | |
Instant Verification |
Real-time claim assistance |
@TeamNewFree_Bot (Telegram) |
Complaints & Safety |
Reporting misleading promotions |
+6011-6117 7376 (WhatsApp) |
Operating Hours: We provide 24/7 system monitoring. Human response times typically occur within 2–4 hours during peak Malaysian time (GMT+8).
🛡️ User Protection: Report an Issue
Your trust is our priority. If you encounter any operator listed on our site that is:
Providing misleading bonus terms.
Failing to honor “Free Credit” promises.
Engaging in unfair gaming practices.
Please notify us immediately. Our editorial team will launch an internal investigation, verify the complaint, and—if necessary—blacklist the operator from our platform.
đź“ť Claim Verification Checklist
If you are contacting us because a partner platform did not honor a promotion, please provide the following details so Daniel and the team can assist you:
Your Username on the platform.
The Brand Name (e.g., Squeen668, Syabas99).
Screenshots of the promotion and the refusal.
Date/Time of the claim attempt.
⚠️ Important Regulatory Notice
NewFreeCreditCuci.com is an independent informational and affiliate media platform.
We DO NOT operate casinos or manage player deposits/withdrawals.
We DO NOT have access to your individual gaming accounts on third-party sites.
For specific transaction disputes or account lockouts, you must contact the operator’s live chat directly.